Security & Privacy at ATCcenter
Customer privacy & security are critical to our business and yours. We handle sensitive information with the care it deserves.
Storage & Transmission
All customer files are encrypted both at rest and in transit. Communications between you and ATC servers are encrypted via industry best-practices (HTTPS and Transport Layer Security 1.2). TLS is also supported for encryption of emails.
Backup & Recovery
ATC backs up data constantly to prevent any loss or corruption. All ATC & customer data is hosted at Tier IV or III+, SSAE-16, PCI DSS, or ISO 27001 compliant facilities in the United States.
Availability & Access
We maintain a redundant infrastructure with 99.9% uptime. All customer data is accessible to staff only to the extent necessary to perform the required work. And just like our customer support, our Security Team is on call 24/7 to respond to security alerts and events.
Personally Identifiable Information
Transcriptionists & Captioners
Third Party Marketers